Privacy Policy

2. Information We Collect

We collect only the information necessary to process your climbing inquiry or booking:

• Contact details — name, email address, phone number (when you submit a form or inquiry).
• Climbing preferences — preferred route, travel dates, group size, fitness level (from our inquiry form).
• Usage data — pages visited, referring site, browser type, and device. Collected via privacy-respecting analytics (no cross-site tracking).

3. How We Use Your Information

• To respond to your inquiry or send a tailored climbing quote.
• To share your request with the relevant verified guide or operator so they can prepare your itinerary.
• To improve our website and user experience.
• To send occasional Kilimanjaro climbing tips and updates (only if you opt in).

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Sharing

Your inquiry details (name, email, climbing preferences) are shared only with the specific verified guide(s) or operator(s) who can fulfil your request. Operators are contractually required to handle your data in accordance with this privacy policy.

5. Cookies & Analytics

We use essential cookies to keep the site functional and privacy-respecting analytics to understand aggregate traffic patterns. We do not use advertising cookies or cross-site trackers.

6. Data Retention

Inquiry data is retained for up to 24 months to support follow-up communication and improve our service. You can request deletion at any time by emailing us.

7. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at info@authentickilimanjaro.com.

8. Payment Security

All payments are processed through PesaPal and DPO Group — PCI DSS-compliant payment processors. We never store credit card numbers or financial data on our servers.

9. Contact Us

For any privacy-related questions, please contact: